Our Executive Team

We build a team for each client, providing multiple levels of support. Our executive staff members are an integral part of that team, providing guidance to the community managers and assistant community managers serving each community we manage.

Milena Radjenovich, CAM

President

Milena Radjenovich, CAM, is a seasoned leader with decades of experience in community association management and more than 20 years in executive leadership, including role as Chief Executive Officer. She has built a distinguished career defined by expertise in strategic operations, large-scale project management, client service, and organizational innovation. Under her leadership, client retention remained high year over year, with many client relationships extending beyond 25 years.

In her executive roles, she delivered measurable business growth by increasing revenues and elevating company ratings, financial performance and market presence. Milena has led outreach and retention initiatives enhancing client satisfaction among owners of Chicago-based high-rise condominium associations, cooperatives, and large-scale HOAs.

Beyond her operational leadership, she also gives back to the industry as a Board Member for ABOMA and Trustee for SEIU Local 1 Health and Pension Benefit Funds, is a member of CAI.

Lou Lutz, CMCA, PCAM, CPM

Consultant

Lou Lutz has been a fixture in Chicago community association management since the inception of condominiums in Illinois. He is an Illinois licensed Real Estate Broker, Community Association Manager and Insurance Producer. Prior to joining First Community Management , Lou lead two property management companies to prominence in the Chicago and suburban markets as their president and operating partner.

He is passionate about providing service to support community association board members and developing managers to become experts in management. His passion is evidenced by donating time to professional organizations as a director and president of the Community Association Institute (CAI) the Institute of Real Estate Management (IREM) and the Apartment Building Owner Manager Association (ABOMA) as well as teaching property management as a certified instructor for CAI. Lou holds the CMCA and PCAM designation as awarded by CAI and the CPM designation awarded by IREM.

He is a recognized expert in community association living and is often quoted in local and national publications. Lou has written several articles and blogs as well and is a frequent speaker about community management.

Lisa Briatta

Assistant Vice President

A Chicago native and graduate of Northern Illinois University, Lisa Briatta has been a driving force at First Community Management since 2014. With a strong foundation in customer service, she quickly distinguished herself as a leader, earning promotion to Assistant Vice President of Residential Services in 2019.

In her executive role, Lisa leads FCM’s Community Administrative team, where she combines hands-on leadership with a passion for training and mentorship. She ensures that every client experience reflects FCM’s core value of exceptional service—fostering strong relationships with homeowners, boards, and colleagues alike. Lisa also spearheaded the creation of the company’s acclaimed Community Manager in Training (CoMIT) program, building a pipeline of talented managers prepared to deliver industry-leading service and leadership. Lisa’s career reflects her commitment to growth, innovation, and client success—making her an invaluable partner to boards and communities throughout Chicago.

Kayla Hillerns, PHR

Vice President of Accounting & HR

Kayla joined First Community Management in 2012 and worked as an Accounting Manager and a Community Association Manager for several years. In her current role as Vice President of Accounting and Human Resources, Kayla oversees the bookkeeping and staffing needs of First Community Management, as well as the finances for the associations we manage.